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For organisational leaders, having the skills to motivate, inspire and move people to action is essential. This resource is for experienced leaders and those just starting out. read more »

Induction is the process of introducing the new employee to the organisation, their team, their job and what their employer expects of them. read more »

Many organisations will get support from an external IT specialist organisation that provide expertise and practical help that they may not have in-house. This article explains three key steps you can take in finding and working with an IT support organisation. read more »

Before signing with an IT support provider, there are some key things you should look for in the contract. These will help to make sure you are confident with the level of support your organisation will receive. read more »

Forming part of your business plan, your organisation continuity plan should contain all of the information you need to get your organisation running again after an incident or crisis. read more »

The Code of Ethics provides an agreed set of guidelines for youth work in Aotearoa New Zealand to ensure that youth work is carried out in a safe, skilled, ethical manner. It is designed for youth workers but is relevant to all individuals working with young people and provides guidance to keep workers and the young people they work with safe. read more »

This guide to using administrative data will help organisations think about getting their own data collection and reporting practices in order, before planning to use more complex administrative data sources. read more »

A four-part toolkit to take your organisation through the steps required to become evaluation-ready. read more »

This handbook is an easy-to-read and practical introduction to the concepts, theories and language of evaluation. While it was developed to support those working in the social sector, the content is applicable to anyone who needs a better understanding of the impact and outcomes of the work they’re doing. read more »

If you need to reflect on your work, demonstrate its effectiveness and keep improving your practice, this site is for you. read more »

ImproveIT has been created to help community organisations come to grips with information and communication technology. read more »

The Institute of Community Directors Australia (ICDA) is an Australian best practice network for members of not-for-profit boards, committees and councils, and the senior staff who support them. In their Policy Bank, you can find a range of free templates for policies and procedures relevant to not-for-profit organisations. read more »