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Administration - webinar resource - Systems, processes, policies & procedures read more »

ImproveIT has been created to help community organisations come to grips with information and communication technology. read more »

The Institute of Community Directors Australia (ICDA) is an Australian best practice network for members of not-for-profit boards, committees and councils, and the senior staff who support them. In their Policy Bank, you can find a range of free templates for policies and procedures relevant to not-for-profit organisations. read more »

An introduction to record-keeping and the record keeping resources in the Community Resource Kit. read more »

A list of all the contents in the Community Resource Kit divided into topics. read more »

The Community Law Manual sets out comprehensive legal information in a clear, accessible way for everyday users. Covering many areas of community organisation law, the manual provides answers and solutions to common legal questions. read more »

Actively caring for and maintaining your physical and digital records. read more »

Information to help you organise an effective and efficient filing system. read more »

Information about how to keep and manage effective records for your organisation. read more »

Four important policies most organisations will need to consider: health & safety, complaints, volunteers and Te Tiriti o Waitangi Treaty of Waitangi. read more »

Steps involved in developing policies and procedures. read more »

Use this checklist of policies and procedures to make sure you have everything covered read more »

What are policies and why do we need them? read more »

An operational plan is the yearly business plan for your group. It has a more immediate focus than the long-term outlook of the strategic plan and is very specific. read more »