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Checking a software vendor's references

Created: March 16, 2022 at 3:16 PM | Updated: March 16, 2022 | By NZ Navigator

This guide provides a selection of questions you can ask when you are checking references for a system and/or software vendor.

Questions cover a number of areas. Choose those that apply to your IT project:

  • organisational questions
  • quality of the software
  • implementation and data migration
  • quality of the vendor's customer support
  • ongoing IT resources to support the system
  • flexibility and future use

 

How to check a software vendor's references (opens in a new window)

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Suitable for organisations that are:

  • Developing
  • Established
  • Starting Out

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Administration Information Technology

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Thinking of buying new software for your organisation? These questions will help you check a software vendor's references.

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NZ Navigator

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