What to look for in an IT contract

Created: June 28, 2018 at 3:31 PM | Updated: October 5, 2020 | By NZ Navigator

An ImproveIT guide that covers what you need to look for in an IT contract, particularly a support contract or Service Level Agreements (SLAs).

https://improveit.org/learn/it-management/what-look-it-contract (opens in a new window)

Suitable for organisations that are:

Developing
Established
Starting Out

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Information Technology Legal

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Before signing with an IT support provider, there are some key things you should look for in the contract. These will help to make sure you are confident with the level of support your organisation will receive.

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