Managing online communities
Created: March 10, 2026 at 5:19 PM | Updated: March 10, 2026 | By NZ Navigator Trust
There are a lot of online communities in Aotearoa New Zealand!
When they go well, these spaces are really positive for our communities. When they go wrong, people can be left feeling unsafe, embarrassed or seriously harmed.
Netsafe have a guide and resources to help you successfully moderate your organisation's online communities.
Explore these resources for guidance on:
- how moderation works
- how to spot harm
- what to do in tricky situations and
- where to get help.
Resources include:
- an interactive flipbook designed to support community moderators in maintaining positive and safe online spaces
- video resources
- background information - what is online community moderation?
- setting expectations in your online community
- recognising harm in online communities and more.