Created: February 25, 2014 at 9:16 AM | Updated: September 13, 2018 | By Charities Services
Charities Services' vision is a strong charitable sector for New Zealand ― one which enjoys a high level of public trust and confidence.
Charities operate for many different purposes, but with the common intention of providing the best possible outcomes for their beneficiaries.
Of the more than 27,970 charities registered with Charities Services, there is a wide variance in their relative size, income, complexity, and activities. Some charities are newly established, while others have a long history. Some have ready access to resources, expertise, and support, while others are less well-resourced.
In consultation with members of the charitable sector, Charities Services has developed a statement of the qualities that it considers contribute to making a charity efficient and effective, and best able to achieve its purposes.
The qualities are not a new compliance requirement for charities, but Charities Services does consider they that are relevant for all New Zealand charities.
For Charities Services, the "qualities" are intended to assist in working with charities in relation to matters of education and good governance.
In this light Charities Services sees the qualities as a "query tool" that charities can use to help develop the effectiveness and efficiency of their work and operations.
Charities Services hopes that charities will consider the qualities and "tailor" a practical response to them to best fit their own structure, size, complexity and activities.
This kind of response will assist in building public trust and confidence in the charitable sector.
In New Zealand, the qualities of an effective charity are that the charity:
An effective charity is clear about the characteristics and needs of its beneficiaries, its charitable purposes and vision, and uses this knowledge to guide its decisions and activities. The charity:
An effective charity is run by a clearly identifiable group who make all the significant decisions for the charity, and record them clearly. They are pragmatic and have the right balance of skills and experience, and understand their own and the charity's responsibilities and obligations. They provide guidance that enables the charity to carry out its work and achieve its purposes. The charity:
An effective charity ensures it has the right qualities and competence in its people to manage and support the delivery of its services. The charity:
Consistent with its purpose and the public benefit it provides, the charity's structure, policies and procedures enable the charity to efficiently deliver services for the public's benefit and to engage as required cross culturally and with iwi, hapu and urban Maori. The charity:
An effective charity assesses its own performance, and monitors changes in relevant social trends and the experiences of other charities in similar areas. Using this knowledge, the charity seeks to improve its performance and efficiency, learn new and better ways to achieve its purposes, guide its planning and influence its future direction. The charity:
An effective charity can identify the financial and other resources needed to achieve its purposes, and can obtain, control and manage those resources to achieve the best possible value from them. The charity:
An effective charity understands that the public has a valid interest in it, and manages its accountabilities to its stakeholders and to the public in a way that is timely, transparent, and understandable. The charity: